We should be defining 'compliance' for our organisations, where 'compliance' is not to a standard set by outside bodies, but incorporate those fundamentals as well as making sure the right information is findable for people in our organisation at the right time. THAT is the 'compliance' our people want. If our 'records compliance' isn't delivering that, do we wonder that people don't find it useful?
We should be defining 'compliance' for our organisations, where 'compliance' is not to a standard set by outside bodies, but incorporate those fundamentals as well as making sure the right information is findable for people in our organisation at the right time. THAT is the 'compliance' our people want. If our 'records compliance' isn't delivering that, do we wonder that people don't find it useful?
Well said!