Who else is sick of case studies about how x moved y to the cloud? So and so agency moved their EDRMS or their records to the cloud. (and no one noticed) (nothing got better) (people are still making crappy decisions with crappy information) What problem did it solve?
A large part of decision making is reducing uncertainty. A lot of decision making comes down to a simple question - "is this thing I want to do going to…
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The transition states. Developing categories (however you implement them) always involves an aspect of maturity matching. If your people are engineers…
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One of the reasons that this blog exists is because I needed to write about what I was seeing every day to help me make sense of it. For the last 6…
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Probably the two most important things in Sales and marketing are expectation setting and expectation fulfillment. If you've had a great sales and…
Using terminology correctly is a large part of being taken seriously in a professional group. When someone doesn't know what they're doing, the way they…
Despite all of the problems in records, we don't actually have problems getting people to create records. They do it automatically hundreds of times a…
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Classification is something that we do every day without even having to think about it. Food. Dangerous. Friend. It all happens without us having to…
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