Things every records manager should know - the current level of process performance.
metairm.substack.com
How many records programs fail to get funding because of vague promises to improve performance? I think it's most of them. How can we credibly position a performance improvement if we can't position the improvement in terms of "from x to y." To be able to do that, you have to know the numbers.
Things every records manager should know - the current level of process performance.
Things every records manager should know …
Things every records manager should know - the current level of process performance.
How many records programs fail to get funding because of vague promises to improve performance? I think it's most of them. How can we credibly position a performance improvement if we can't position the improvement in terms of "from x to y." To be able to do that, you have to know the numbers.