Sitemap - 2021 - Meta-IRM
Please stop using DIKW - here's why I'm asking and here's what to use instead.
How to get your CFO and CEO to support your records management program
Reflections on RIMPA SA/NT Panel on Executive Engagement
How to connect records management and business management effectively
The records training we really need to give managers
The connection between mental models and success in records management
Language matters - Putting records and high quality business outcomes back together.
The discipline vs. the role of records and why we have to stop it crushing the profession
What Woolworths and project management can teach us about the iron rules of classification
When does records practice stop being proven, and how do we know?
What it means to be a user in records management, and what it means for professionals to have users.
Why we need to define records again (yes really, hear me out - it’s a coherent argument, I promise)
The first thing a records team should invest in
Quantifying the value that records management adds to the organisation
The best records systems are built by...
One question to ask if you need to understand why record quality matters.
How to solve the money problem in records management.
What stories do we need to tell about records?
Service management of records to avoid questions about "why records is so expensive."
Why you have to be focused on record quality if you want a seat at the digital table.
Where are the narratives in records management systems?
Why doesn't records charge back?
Why do we talk about managing information as an asset when most of our information isn't?
What is actually important in records?
Value producing elements of Records Management vs the costs.
How useful is the evidence that we are keeping?
Why do we bother with "compliance is mandatory?"
A records strategy has to underpin your digital customer service strategy.
Evidence Based Non-Custodial Records Management
The function that should be part of every records team
The executive value of a records management program.
The two places records management programs are most likely to fail
The business value of electronic record destruction