Sitemap - 2020 - Meta-IRM

How many of us in records and information management are dealing with our problems in isolation?

What is the boundary between a records system and an information system?

The shortest supply commodity in organisations where records hasn’t delivered - and what to do about it.

What happens when people go to a records system with poor quality records.

Why you don’t have enough people in your records team.

Why records must be responsible for the quality of records, and what happens when we aren't.

The records project money that records doesn't get because they “aren’t records job”

The only two choices for organisations creating records

DIKAR - The acronym that everyone in information and records management needs to know.

The real problem with Robodebt was poor records management.

Records management standards came from quality management - so why don’t we spend any time on quality management?

The worst type of loyalty experience is one that can’t remember you - and it’s a records problem

How to help an organisation understand that it has problems that records management can solve.

The most important executive perception problem for Records.

Those people complaining about the clunky records system - do they want it to be easier or better?

6 Questions to ask if your records system isn't valued in your organisation.

Records - are we storing for storage, or storing for usage?

How much record hoarding and non-adherence is driven by loss aversion?

One way to make the case for creeping problems in Records Management.

Why Data is beating Records for investment, and how we can fix it.

How are you keeping score in records?

The one critical skill that will make or break your Records Program.

How to explain to people in your business that Google.com isn’t really very good at the kind of search they want.

Keeping our eye on the prize to make sure the Records profession survives

The only way to win at digital records.

How to get a records system into your agency that gets used.

The questions records answers.

The three places records can be, and the change we should be exploiting.

Why you need to measure attitude to records in your organisation - before you measure compliance.

Should we be abandoning records standards and systems to get better results in records?

If the technology is in the way of records adoption, we need to change the technology.

Would a move to mandatory destruction fix a lot of the problems with Records Management (and everything else)?

How does mandatory metadata affect capture rates in records systems?

How to think about records management if you don’t come from records.

The fiction of sentencing on creation, and why the model is broken.

The report missing from every records management system

Do you have a plan for the most important part of Records?

What every records system specification gets wrong.

The foundation of every evidence based decision making program.

Thinking strategically about records and being underestimated.

Records - why aren’t we recording the future?

The measurement a records system needs to be effective

How to be serious about paperless office.

How to find the record keeping advocates in your organisation (even if you think you have none).

Do we make training too complicated in records? (And everywhere else)

Your performance management framework is going to have to include records in a privacy focused world.

The work stream we need in every records program to get records to where we all want it to be.

Why your audit budget actually needs to go up when you automate compliance processes.

The maintenance organisations forget

How long does it take to make change in records?

Will privacy law remove our ability to roll up retention periods and force classification and sentencing of every individual record?

One way to avoid failing on records compliance enforcement.

The missing link in most records programs that makes enforcement virtually impossible.

The structured data records blindspot is biting us all through privacy legislation.

How customer service portals fundamentally change the nature of record keeping.

Why we fail at information management when we don’t get policy enforcement right.

How to design a classification scheme that doesn’t fail.

How to stop your records management system getting in the way of records management system uptake.

Response times tell your users how important your Records system is.

Why do we tolerate the fiction of “not enough time to keep records?”

The legal trend that every organisation needs to pay attention to, and that a Records Manager can solve for you

What use of the word “compliance” can tell you about maturity.

Constraints on your Records, Information and Digital Strategy.

How does the complexity of your information organisation affect your records program?

How to get others in your organisation fighting for records.

Why we get hung up on the EDRMS bill every year

Why don’t records systems tell us what should be there, and what’s missing?

Automation needs either structure or AI - and records can help.

Why talking about customers in government and inside business is a mistake, and we need to do better.

The ongoing values clash between Records and IT is our fault.

Trading off accuracy and efficiency in records destroys the future productive capacity of your organisation.

The impact of the de-professionalisation of record keeping and the failure of accountability.