How does mandatory metadata affect capture rates in records systems?
This is an outstanding question for me.
Marketers know that there’s a drop off in the sign up rate for every additional field they ask a user to complete.
I’d bet we see the same thing in Records.
The more mandatory metadata that we demand, the less records we capture.
I think this is one of the reasons that there’s often so much enthusiasm for network drives and other systems that don’t demand metadata when people want to store things.
Has anyone ever tested this? Or do you know of good research that has?