I absolutely agree that we need to bring better 'arguments' to the table to secure proper funding for managing the evidence of organisations' business. It would be so beneficial to have robust case studies to use that demonstrate efficiency, effectiveness, and economic ROI on investment into the business function (instead of just a) 'you have to be compliant/you have to manage risk' arguments and b) 'if you buy this new software - it will magically fix everything' sales pitches).
I'd be keen to see a central/publicly available set of case studies that help the industry as a whole in such a way.
This is very timely in NSW Government as there is a focus on cost savings. At some stage, someone is going to ask for an ROI and whether there are better / less expensive options for our work. Why do we insist on file plans / metadata that doesn't help our clients actually find their documents? Why do we make RM a process that actually adds to the steps they need to take to do their work? And as for actual funding for preservation ... not this year's priority at all. Lots of questions looking for answers.
I absolutely agree that we need to bring better 'arguments' to the table to secure proper funding for managing the evidence of organisations' business. It would be so beneficial to have robust case studies to use that demonstrate efficiency, effectiveness, and economic ROI on investment into the business function (instead of just a) 'you have to be compliant/you have to manage risk' arguments and b) 'if you buy this new software - it will magically fix everything' sales pitches).
I'd be keen to see a central/publicly available set of case studies that help the industry as a whole in such a way.
Wouldn't you?
This is very timely in NSW Government as there is a focus on cost savings. At some stage, someone is going to ask for an ROI and whether there are better / less expensive options for our work. Why do we insist on file plans / metadata that doesn't help our clients actually find their documents? Why do we make RM a process that actually adds to the steps they need to take to do their work? And as for actual funding for preservation ... not this year's priority at all. Lots of questions looking for answers.
I am reminded of noted economists The Wu-Tang Clan - and their track CREAM (Cash Rules Everything Around Me): https://www.youtube.com/watch?v=PBwAxmrE194
Wise words for any records manager.