One thing I've taken away from trying to certify RM systems as compliant is that nothing is compliant until you configure it so, not even a flashy EDRMS. So why do we try to shove the business process into our EDRMS instead of working on how to make the business system compliant? There may need to be some manual intervention (records disposal, destruction listing) but there probably isn't any reason it can't be compliant and critically it will meet the business need.
One thing I've taken away from trying to certify RM systems as compliant is that nothing is compliant until you configure it so, not even a flashy EDRMS. So why do we try to shove the business process into our EDRMS instead of working on how to make the business system compliant? There may need to be some manual intervention (records disposal, destruction listing) but there probably isn't any reason it can't be compliant and critically it will meet the business need.