ISO standards refer to Records Management as a ‘field of management’ and the late, great, Peter Drucker referred to management as ‘the organ of society responsible for making economic resources productive.’
Good post as usual, - but that diagram of yours is IMHO, excuse me, a piece of BS.
As it is, it essentially says that the worst manager will do the job better than the best specialist, and that the dumbest RM will surpass them all :)
To correct the diagram,
1) replace “Zone achievable by competent generalist managers” with “Zone achievable by well organised individuals supported by competent generalist managers”
2) replace “Zone achievable by specialist professionals” with “Zone achievable by well organised individuals supported by competent generalist managers and specialist professionals”
Hope to meet you in ISO soon! With my best regards,
Ha! Thank you Natasha - you are right, the post was originally longer and described exactly what you say but I couldn't make it work in the time I had, so it was cut, and the diagram was as you say. Let me know what you think of the updated diagram, I like your labels more than what I ended with, but I like this one more for the implication that the lack of supportive management can leave any organisation stuck in the red zone - even with specialist professionals. I think that describes half of records management. I can't quite square that with the linearity of the other labels - so the diagram is still deficient, but the process of coming to the deficient diagram yielded more insight, so I call it a win - and you have my thanks for the provocation.
I look forward to meeting you soon too, all the best!
Dear Karl,
Good post as usual, - but that diagram of yours is IMHO, excuse me, a piece of BS.
As it is, it essentially says that the worst manager will do the job better than the best specialist, and that the dumbest RM will surpass them all :)
To correct the diagram,
1) replace “Zone achievable by competent generalist managers” with “Zone achievable by well organised individuals supported by competent generalist managers”
2) replace “Zone achievable by specialist professionals” with “Zone achievable by well organised individuals supported by competent generalist managers and specialist professionals”
Hope to meet you in ISO soon! With my best regards,
Natasha Khramtsovsky
Ha! Thank you Natasha - you are right, the post was originally longer and described exactly what you say but I couldn't make it work in the time I had, so it was cut, and the diagram was as you say. Let me know what you think of the updated diagram, I like your labels more than what I ended with, but I like this one more for the implication that the lack of supportive management can leave any organisation stuck in the red zone - even with specialist professionals. I think that describes half of records management. I can't quite square that with the linearity of the other labels - so the diagram is still deficient, but the process of coming to the deficient diagram yielded more insight, so I call it a win - and you have my thanks for the provocation.
I look forward to meeting you soon too, all the best!
K