Records and how to understand if your WIIFM really is in it for them, or if you're just pushing something they don't want
metairm.substack.com
We've all been told that we have to focus on WIIFM when we're talking to people about records management (What's In It For Me?). The problem with WIIFM, is that generally it could be paraphrased as "we've built this huge thing, we didn't ask you whether you wanted or needed it at any point, and now we're going to pretend that we did it for you to try and get you to use it."
Records and how to understand if your WIIFM really is in it for them, or if you're just pushing something they don't want
Records and how to understand if your WIIFM…
Records and how to understand if your WIIFM really is in it for them, or if you're just pushing something they don't want
We've all been told that we have to focus on WIIFM when we're talking to people about records management (What's In It For Me?). The problem with WIIFM, is that generally it could be paraphrased as "we've built this huge thing, we didn't ask you whether you wanted or needed it at any point, and now we're going to pretend that we did it for you to try and get you to use it."