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I only know Victoria, but legislation was introduced because organisations were not keeping good records, or not managing records well. The real push for better recor keeping came in the early 1980s after the FOI legislation was passed. All of a sudden Vic Govt agencies had to be able to find records and make them available quickly. I agree this had unfortunate consequences, people no longer took responsibility for their own records but pushed it on to the registries, the records units. I also agree that this is happening again with business systems. The technology specialists provide solutions that eliminate 'documents' so everyone thinks records issue is solved. Of course its not. We recently had a request for old OHS data. Luckily one of my team had pushed to have the data from the legacy system archived. We found the info quickly. At least the CIO now understands the need to manage our legacy data. As for CoPilot - I think it has great potential. When I think about the time it would save writing policy & procedural documents, meeting agenda & minutes, drafting briefing documents. But it is reliant on how people manage their own data. And we aren't doing that well in our organisation yet. Always more work to do in that space.

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