Yes - continuing to do the same thing but expecting different results ... isn't that the path to insanity? Interesting follow-up question: what do we determine as the outcome we are trying to achieve? Is it that we run good records systems? Or are we ambitious enough to say that we want to discover all the records in our organisation, and ensure they are preserved appropriately (= compliance to whatever standard you're working under)?
Yes - continuing to do the same thing but expecting different results ... isn't that the path to insanity? Interesting follow-up question: what do we determine as the outcome we are trying to achieve? Is it that we run good records systems? Or are we ambitious enough to say that we want to discover all the records in our organisation, and ensure they are preserved appropriately (= compliance to whatever standard you're working under)?