What fileservers tell us about our records practice.

Every file server tells a simple story.

People using it don't think your professional skills can improve their ability to achieve meaningful results.

Every file server is an opportunity to prove them wrong, because people really need help, and don't know how badly. The also don’t know just how much of an impact better organised information can help them.

The way information is organised tells a story.

When its well organised, the story is clear, and supports many contexts. Frontline workers, managers and executives will all be able to find a coherent narrative about how they're tracking against their goals.

This has always been the opportunity of electronic records.

Every file server is an opportunity with a clear metric for success.

When they stop using it, you'll know that you've got it right.