Skills for the next generation of records practice
The skills of a profession determine the problems that it solves.
The problems it solves determines everything about how organisations and the markets treat it.
When I look at records practice now, I feel like there are three clear generations of practice that we've seen with distinct focus areas for practice - and all in the last 20 years.
Custodial - register and manage the storage and retrieval of records.
Non-custodial - build recordkeeping systems so that other people can store and retrieve electronic records.
Manage in place - manage the quality of records without a central repository.
Each of these generations clearly requires different skills.
Custodial practice was the proto-typical registry office with lots of back office work, and lots of system building for professionals to operate.
Non-custodial practice had to focus on building systems for non-professionals and a much heavier focus on user experience.
To me, manage in place is clearly the next generation of practice.
What skills does it require?