Reconnecting records with effective business management and administration
I have a really hard time working out how anyone manages anything effectively at any kind of scale without records.
I was reminded of this in one of the teams I work in recently.
We've had a few challenges around task management.
How have we solved it?
We've written the tasks down.
The effect?
Perfect execution.
Immediately.
The take away?
We can't work together effectively as a team of three without creating records.
Are we alone?
Every business creates records all day long in order to coordinate tasks.
They create to do lists.
They send emails to one another.
They write contracts.
And generally not a single one of them is thinking about what they're doing as creating records so that they can be effective.
If you ask most of those people about records, they will groan and talk about some system that they're sick of, and some people that keep asking them to do things that they don't want to do. Some of them will even confess to hating records.
Then they'll turn around and go right back to creating records, all day long - because they don't know any other way to be effective.
We're suffering in records at the moment because people don't connect what we do with effective management of their business.
It's become a really deep problem because most of us also don't connect our practice with effective business management.
Rebuilding the professional standing of records starts with putting these two things back together.
Managing anything at any kind of scale at all is impossible without good records.