Dealing with quantity and quality problems in records and business

Record is a verb.

We seem to have forgotten that.

We keep trying to deal with quantity problems by asking for more resources.

And quality problems by asking for more resources.

Similarly, our organisations keep trying to deal with "information" quantity problems by asking for more resources.

And "information" quality problems by asking for more resources.

Eventually, someone is going to figure out that there's a single leverage point that can deal with all of these problems.

It's the record as verb moment - the moment a decision is made to record some information.

Everything that we try and do after that moment - ie. 98% of conventional records management practice, just asks for more resources to try and "manage" a problem that should never have been created.

Eventually someone is going to figure that out.

I hope it's us.